Get SaaS experts to mystery shop your sales team

You should be scrutinizing your sales processes more. 

Start now by outsourcing to us, and we'll anonymously review your team's lead management metrics compared to  industry best practices.



No credit card required.

Get Started

KPIs Tracked, Your Particular Queries Answered

Time to First Response, Follow Up Tempo, Mediums Used

Ability to Sales Qualify and Schedule Next Steps

Demeanor and Product Knowledge of Individual Staff

Get answers to the questions you know you should be asking!

Other Frustrations Identified

Customer Needs  Analysis

Price Points Offered to Differing Customer Profiles

What our customers are saying

“Fantastic resource to help me, as a busy CEO, keep tabs on my sales staff performance and identify areas to pay attention to. Secret Shop SaaS know their stuff!”.” 
Dylan Stamat, CEO of Iron.io

"I've saved so much time and gotten peace of mind from Shop Secret SaaS. Its also a great resource for measuring our sales incentive plan KPIs and measuring individual's attitude and aptitude.” 
Jake Kring, CEO of Scripted.com

"Shop Secret SaaS made it so easy to get an objective health check on my sales team through monthly reports, which allow me to manage performance and see how we compare to the competition" 
Khor Soonhin, CEO of RingCaptcha

Improve your SaaS product today!

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